Q:What’s the MOQ ?
Answer: Usually speaking, we do not set MOQ since we want to do business with any business type, including retailer and wholesaler.
Q: How do you deliver the goods ?
Answer: We send by sea or by air including DHL,FedEx,TNT,UPS etc.
Q: What’s you main payment terms ?
Answer: T/T,Paypal ,western union and trade assurance is welcome to us.
Q:Can you do private label ?
Answer: Yes, of course. OEM is absolutely supported; both on package or devices.
Q:What certifications do you have ?
Answer: All electronic products are with CE & RoHS certificates.
Q:How can I get a sample ? What’s the sample fee? Is it refundable ?
Answer: Please confirm with us the model you’ll purchase, and you prepaid the sample fee , after sample tested and qualified, we will refund this sample fee when you place the bulk order. We can send out the sample within 2 working days after receiving payment.
Q:What’s the lead-time ?
Answer: Normally it takes 3-5 working days after receiving payment.
Q:Do you have in stock ?
Answer: Yes, we usually hold some quantities in stock, such as 100pcs or 200pcs are ready to ship immediately.
Q:What about your after-sales services ?
Answer: We have 100% QC before shipment. If there are some unexpected problems happen, we hope to solve these problems with our customers through friendly ways as below:
1, If it’s quality problem, customers must provide photos or videos and other evidences to us for identify. After /confirm/iation, we’ll send the new products to replace the damages in next order.
2, If it’s man-made damaged, customers should take full responsibility.